These terms apply to all orders placed at [WEBSITE], operated by [BEDRIJFSNAAM] ([ADRES], [LAND], reg. [KVK/REG NR]).

Products — items are handmade from 925 sterling silver; slight variations are inherent and not defects.

Prices — shown in [VALUTA], excluding VAT (0%, export). Any import duties or local taxes are the customer's responsibility.

Orders — a contract is formed once we confirm your order by email. We may refuse or cancel an order (e.g. stock or pricing errors) and will refund any payment made.

Payment — via the methods shown at checkout. Orders ship after payment is received.

Shipping — see our FAQ for dispatch and delivery times; risk passes to you on delivery.

Returns — see our Return Policy.

Liability — our liability is limited to the value of the order, to the extent permitted by law.

Governing law — these terms are governed by the law of [LAND]; disputes are subject to its competent courts.

Last updated: [DATUM].